1. Introduction
These Terms and Conditions (“Terms”) govern the relationship between wizzairflightcompensation.com (“Service Provider”, “we”, “us”, “our”) and you (“Customer”, “you”, “your”) regarding the use of the Air Rights Partner Selection Service (“Service”). This Service is specifically designed to assess and connect air passengers with an appropriate partner capable of handling their air passenger rights claims, based on the unique details provided by the passenger.
2. Service Overview
We provide a specialized matching service that analyzes the details of your air travel grievances submitted through our application process. Based on this analysis, we select the most suitable partner from our network of skilled providers who specialize in air passenger rights. Our goal is to ensure that your claim is handled efficiently and effectively, maximizing the likelihood of a successful resolution.
3. Acceptance of Terms
By accessing and using our Service, you agree to be bound by these Terms, which form a legally binding contract. Submission of your claim details and acceptance of these Terms occur when you submit your application through our designated platforms. We reserve the right to refuse service to anyone for any reason at any time.
4. Eligibility
The Service is intended solely for individuals who are 18 years of age or older. By using the Service, you represent and warrant that you meet this age requirement and that you have the authority to enter into these Terms personally or on behalf of any person you represent.
5. Registration and Privacy
To use the Service, you may be required to provide information about yourself. You agree to provide accurate, current, and complete information as prompted by our application process and to maintain and update such information to keep it accurate, current, and complete. We are committed to protecting your privacy and personal data in accordance with applicable laws and our Privacy Policy.
6. Partner Selection Process
We use a proprietary algorithm and human expertise to select the most appropriate partner for your specific case. This process is based on the information you provide, including, but not limited to, flight details, nature of the complaint, and any particular preferences or requirements you specify.
7. Customer Commitments and Authorization
You agree to:
- Provide truthful and complete information in your application.
- Cooperate fully with the selected partner and us during the claim process.
- Not to engage other parties to handle your claim simultaneously without our prior written consent.
- Notify us immediately of any direct compensation or communication from the airline once your claim is being handled by our selected partner.
8. Fees and Compensation
Our Service is provided to you free of charge. However, the partner handling your claim may charge a fee if compensation is successfully recovered on your behalf. Details of such fees will be provided to you when the partner is assigned to your case. You are responsible for any agreed-upon fees payable to the partner.
9. Intellectual Property
All intellectual property rights in the Service, including but not limited to content, information, technology, and materials, are owned by us or our licensors and are protected by copyright and other intellectual property laws. You are granted a non-exclusive, non-transferable, limited right to access and use the Service for your personal, non-commercial use in accordance with these Terms.
10. Limitation of Liability
We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.
11. Termination and Withdrawal
You may terminate your use of the Service at any time. We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the Service will cease immediately.
12. Changes to Terms and Conditions
We reserve the right to modify these Terms at any time. We will provide notice of these changes by posting the revised Terms to our website and/or through other means of communication. Your continued use of the Service after such modifications have been made will constitute your acceptance of such revised Terms.
13. Governing Law and Jurisdiction
These Terms will be governed by and construed in accordance with the laws, without giving effect to any principles of conflicts of law. Any legal suit, action, or proceeding arising out of or related to these Terms or the Service shall be instituted exclusively in the federal courts.
14. Miscellaneous
If any provision of these Terms is held to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.
15. Feedback and Contact Information
Feedback is welcome and important to us. Feedback and contact information can be directed to our support services through the contact details provided on our website.